Loads only when someone clicks
The button weighs a couple of kilobytes and the chat itself is fetched on first open, so pages nobody chats on stay fast.
AI chat for websites
A website chat that answers visitors from your business knowledge
Paste one line of HTML and your site gets a chat button. Responses answers routine questions from your knowledge base, and every conversation lands in the same inbox as Instagram and Telegram.
What Responses brings together
- One line of HTML, or the WordPress plugin
- Website conversations in the same inbox as your other channels
- Replies from the web dashboard and the mobile apps
Answer visitors while they are still on the page
A visitor with a question about price, delivery or availability rarely writes an email and waits. If nobody answers on the spot, they leave. A website chat catches that question at the moment of interest, and Responses can answer it straight away from the information you provided.
The chat is not a separate tool with its own inbox. Website conversations appear next to Instagram, Telegram and Outlook threads, with the same knowledge base, the same team review and the same history. Your team can continue a conversation from the web dashboard or from the mobile apps.
How to add an AI chat to your website
Create the widget in Responses
Open Channels → Website Chat, enter your site name and list the addresses the chat may run on.
Paste one line before </body>
Add the generated snippet once to your shared layout. On WordPress, the Responses plugin connects the site without copying keys.
Let Responses answer and your team follow up
Visitor questions are answered from your knowledge base, and the team can review drafts or step into any conversation.
A chat built to be fast and safe on your site
Runs only where you allow it
The public site key works only on the addresses you list for the widget, so it cannot be reused on another site.
Answers from your knowledge
Prices, delivery terms, policies and product details you add become the basis for each reply.
A way to reach a person
Optionally let visitors ask to contact you; the workspace owner gets a push notification when they do.
Where a website AI chat helps most
Online stores
Answer questions about sizes, stock, delivery and returns before the visitor gives up on the purchase.
Service businesses
Explain services, prices and booking steps to visitors who would otherwise call or leave.
Small teams without a live operator
Keep the chat useful when nobody is watching it, with the full thread ready when a teammate returns.
Frequently asked questions
How do I add the chat to my website?
Create a widget in Responses and paste the generated one-line snippet before </body> in your shared layout. WordPress sites can use the Responses plugin instead.
Will the chat slow down my website?
The launcher button is a couple of kilobytes; the chat itself loads only when a visitor opens it.
Where do I answer website visitors?
In the Responses inbox, next to your Instagram, Telegram and Outlook conversations, from the web dashboard or the mobile apps.
Can the AI answer without my team?
Yes, if you enable automatic sending. You can also have teammates review drafts first, and step into any conversation at any time.
Start with one channel