WordPress live chat plugin

AI live chat for WordPress, connected in a few clicks

Install the Responses plugin, approve the connection and your WordPress site gets a chat button that answers visitors from your business knowledge.

What Responses brings together

  • Connects to Responses without copying keys
  • Fills in and keeps your site address up to date
  • Chat traffic never passes through your server

A small plugin that removes the usual reasons a chat breaks

Most chat plugins ask you to copy a key from one dashboard and paste it into another, and the chat silently stops working when something small changes. The Responses plugin connects your site through an approval screen and fills in the site address for you.

The plugin holds no chat code and no styling. The widget is loaded from the Responses CDN, so improvements reach your site without plugin updates. Conversations go to the same Responses inbox as your Instagram, Telegram and Outlook messages, where the AI answers from your knowledge base and your team can step in.

How to add AI chat to WordPress

  1. Install and activate the plugin

    Add the Responses – Live Chat & AI Replies plugin to your WordPress site.

  2. Connect to Responses

    Open Responses Chat in the WordPress menu, click Connect to Responses and approve the connection.

  3. The chat button appears

    Visitors can write straight away, and their messages arrive in your Responses inbox.

What the plugin does that a pasted snippet cannot

No keys to copy

You approve the connection in Responses and come straight back to WordPress; nothing is typed by hand.

The right site address

A widget runs only on allowed addresses. The plugin fills yours in, which removes the usual reason a chat button never appears.

Keeps working after a move

If the site moves to HTTPS or to a new domain, the plugin notices and updates the allowed address.

No load on your hosting

Visitors’ browsers talk to Responses directly, so the chat adds no traffic to your server.

WordPress sites that benefit from AI chat

WooCommerce and other stores

Answer stock, delivery and return questions while the visitor is deciding.

Business and service websites

Turn visits into conversations about your services, prices and availability.

Sites run by one person

Let the AI handle routine questions and pick up the rest from the mobile apps.

Frequently asked questions

Do I need a Responses account?

Yes. The plugin connects your WordPress site to a Responses workspace, where conversations, knowledge and team settings live.

Does chat traffic go through my server?

No. Visitors’ browsers talk to Responses directly, so the chat adds no load to your hosting.

The chat button does not appear. What should I check?

Almost always the site address is not on the widget’s allowed list. Open Channels → Website Chat → Widget in Responses and allow the address shown there.

What happens if I deactivate the plugin?

The chat disappears from your site. Your conversations stay in Responses.

Start with one channel

Bring your next customer conversation into Responses

Get started free